How to Claim

This page features all the information you need to claim prizes won in New York Lottery games, so you can find out what to do if you win the lottery.

You can claim lottery prizes of any value in New York as long as you bought your ticket within the state. Prizes for multi-state lotteries such as Powerball and Mega Millions must be claimed in the state in which the ticket was purchased.

How you claim your prize depends on the amount you won:

How to Claim Prizes up to and including $600

You can claim your prize from any licensed retailer in New York. Simply take the winning ticket to a retailer to have it validated and if the prize is worth $600 or less you will be paid out immediately. You can also claim Take 5 Quick Pick free plays from licensed lottery retailers.

If you turn in your winning ticket at a retailer and you have won a prize worth more than $600, you will be given a File Claim receipt to show that the ticket has been validated. You will need to take this receipt, along with your winning ticket (make sure to get it back from the retailer), to one of the New York Lottery’s Customer Service Centers. Please see below for further details.

How to claim prizes up to $600

How to claim Prizes over $601

Visit one of the New York Lottery’s 16 Customer Service Centers to claim your prize. You will need to provide the original winning ticket (not a copy) plus a completed claim form, along with a valid form of identification. If you received a File Claim receipt from a retailer, take that along too.

The Customer Service Center will process your prize immediately unless it is a jackpot win, a Mega Millions prize over $500,000 or a Powerball prize worth $50,000 or more. In these cases your ticket will be referred to the lottery headquarters in Schenectady and the claim process will be completed from there. Make sure you keep a copy of your winning ticket and claim form.

How to claim prizes over $600

Claim by Mail

Prizes of any value can also be claimed by mailing the winning ticket to the New York Lottery’s headquarters at the address below. For prizes of $601 or more, you will need to send a completed claim form with the winning ticket. If you bought a ticket for a New York Lottery game but reside overseas, you can also claim prizes by mail.

New York Lottery
PO Box 7533
Schenectady
NY 12301-7533

You have one year from the date of the winning draw to claim your prize. Any money left unclaimed after this period will go back into the prize pool for future draws or it will be used to subsidize special events or jackpots in the future.

All scratch-off prizes must be claimed within one year after the announced end of game.

Lost and Damaged Tickets

You can still claim prizes with damaged tickets, as long as they can be validated. If you have a winning ticket but it is damaged to the extent that it cannot be validated by a retailer, you should sign the back of it if possible and mail it to the New York Gaming Commission at the address below. Make sure to include your contact details, such as your telephone number and email address, so a representative can get in touch with you if necessary.

New York State Gaming Commission
One Broadway Center
P.O. Box 7500
Schenectady, NY 12301-7500

If you lose your lottery ticket you will not be able to claim any prizes it wins. New York lottery tickets are bearer instruments, meaning that whoever is in possession of a winning ticket is able to claim the prize. Always sign the back of your ticket and if you lose it get in touch with one of the New York Lottery’s Customer Service Centers as soon as possible.